Since the second week of June 2010, several users across the world have been complaining about GMail not loading and Gmail being slow. Some of our readers complained about the same, but now it seems the issue is more widespread than we initially estimated.


A quick Googling shows several threads on different forums, including Gmail help forum, where several users have complained about the same. Most of these users complain about Gmail’s non-stop loading and non-display of messages even after signing in. One such complaint goes like this

It’s been about 7 days I’ve been having huge problems when accessing my Gmail account. For every 10 times I try to log in, only 1 is successful. Today, though, it has been impossible to sing in. Sometimes the page keeps in ‘loading’ mode and never opens.

As you can expect with any Google forum, there haven’t been much help from Google, but in one of the threads, a Google employee has suggested this solution-

1. Disable Google Buzz
2. If that doesn’t work, try switching to Basic HTML (below the Inbox) Version as a temporary fix.
3. Some people have success using one or the other of the following URLs to sign-in to the Basic version (it seems sometimes the links to switch versions don’t appear):

Using the Basic Version isn’t a fix, but as a workaround it lets people read their e-mail while we wait for Google to fix the root-cause.

There are no clear indications available for the cause and pattern of the issue, like when using a particular browser or while using a particular OS etc. Those who are experiencing the issue can try the above temporary solution and might have to wait for Google to actually find the root cause and provide a fix.


Raju is the founder-editor of Technology Personalized. A proud geek and an Internet freak, who is also a social networking enthusiast. You can follow him on Facebook and on Twitter. Mail Raju PP. Follow rajupp


  • Anish K.S @ Technics

    Some times problems for me. lot of times showing the message flash crashed :(

  • MostlyBlog

    this is really big problem i have problem with chat box, its not working i have done many changes but don’t know nothing is work for me.

  • Abraham Mann

    THANK YOU! Disabled buzz and now I can load Compose page and send emails again.

  • Christine

    I have had intense problems for weeks with not just my gmail but lots of pages. Then it’s just gmail. It just doesn’t do anything fast anymore and seems to stay in loading mode. But then everything is fast again except for gmail. However we have had “under-the-sea cable” problems supposedly from Hawaii to wherever it goes! WTH? If I ever get GMail loaded again, I’ll disable buzz and try it again. I can’t believe they say everything is alright on their troubleshooting page! :) but they must know something about the law of attraction!

  • christine

    It’s me again. Can this have something to do with my phone being instantaneously accessing my gmail accounts — tho practically impossible to do most biz on — vs the computer? Could there be some programming language that google needs to look at again??? Please help :) asap!

  • Dave Lim

    I have problem reading my gmail account since 2 weeks ago, can’t login with my IE8, Chrome neither FireFox. I’m Android user, I can read my mail via my Android, but not with browser… What is wrong?

  • pavan

    gmail suck
    these son a bitches have the worst mailing options

  • Kavita

    I cant reply to any email or forwar. I can read however. And its with only one account. The second account works. So I dont believe its related to web browser or anything. Maybe all these accounts having issues are on same app server/storage whatever. Google only knows!

  • Jacinta

    Problem w/ gmail loading. I can read but cant open reply or compose, just says loading …

  • john

    this is what i get and can not open gmail sigh
    This webpage has a redirect loop
    The webpage at……. has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

  • Lynda

    I can no longer see pictures that arrive with my email messages. All I get are blank boxes with a smaller box in the upper left hand corner of the big blank box..What the heck has happened to the Gmail that I USE to love??
    Help !!!

  • M. Mohamed Hassan

    Sir, I can’t VIEW the attached file while sending email.



  • johnson dell

    for Email Tech support contact on 1-800-935-0537