As a social network service, Google Plus is no match for Facebook, but because the Mountain View giant is behind it, the company makes sure to constantly add new products and significant updates. For example, with the release of Android 4.4 KitKat, Google has completely revamped Hangouts and replaced the default messaging app on Android with it, thus finally bringing a worthy competitor to Apple’s iMessage.
Now, another new product that is linked to Google+ has been launched – Google+ Helpouts. It sounds similar to Hangouts because it is also based on video communications between people. Google said the following on their official blog:
Today, we’re announcing Helpouts—a new way to get and give help over live video. Our goal is simple: help people help each other. We want to use the convenience and efficiency of the web to enable everyone, no matter where they are or what time it is, to easily connect with someone who can help. Help might be a quick answer to a problem you’re having right now, like how to fix your garage door, or how to remove a computer virus; or it might be guidance completing a project, like building a deck. It might be learning a new skill, like how to speak conversational French or how to draw cartoons; or it might be general advice on how to improve your fitness or your writing (I could use this right now).
Unfortunately, this isn’t a free service, as you’d have to pay the experts, probably according to the authority in their field. Google+ Helpouts is currently limited to a few categories since it’s a new service, but I imagine more and more experts joining the product in the near future. If you’re proficient in a certain field, you might want to try this as an expert; or, if you’re looking for online assistance, go head and see if you could find an expert to aid you.
Google brings paid video chats to address your daily botherings
Inside Helpouts, you will get to see the experts’ qualifications, availability, rate, ratings and reviews. You can choose to connect instantly with the expert is he is available or book in advance for a video chat. Using Helpouts you can also share your computer screen, edit together with the expert a presentation and even record your Helpout session to later on watch it again to learn better how to do a certain thing. And if the experience doesn’t meet your expectations, you will get a full money back guarantee.What’s interesting is that Google doesn’t keep this limited to individuals, as it will gradually allow brands, currently names like Sephora, One Medical, Weight Watchers, Redbeacon and Rosetta Stone being present.
Google is also show in their Hangouts presentation images people using the service on their smartphone and tablet. A release of an app both on Android and iOS will definitely propel the service to a huge number of users. It’s much easier to carry your smartphone with you in the garage and fix the car. Let’s just hope the prices will be affordable.
Obviously, the launch of Google Helpouts is going to be a big threat to all the websites that have been providing online video help from experts. Probably Google is going to attract more people to join with more accessible fees and, of course, the power of the brand it comes with. If you are an expert interested in joining Helpouts, you can request an invitation code.