Until now Slack was offering a compliance report wherein certain top-tier customers could access all the communication an employee makes. However, before setting it up the compliance report feature, the company had to enable the function, and this meant the employees would be notified that the conversation might be shared with their bosses.
Slack is now retiring the compliance report in favor of a new tool that allows companies to download all data from the workplace. This data includes the private channels, private messages, and the public channel as well. The policy states as follows “Workspace Owners can request access to a self-service export tool to download all data from their workspace.” It goes on to mention that “This includes content from the public, private channels, and direct messages.”
Well, things get a bit complicated for those who haven’t subscribed to the premium membership. Apparently, even these companies can get hold of the tools after they furnish required documents like valid legal process, consent of members or a requirement or right under applicable laws. As you can clearly see Slack has decided to give its premium tier users an upper-hand when it comes to spying on their employees while the usual subscribers need to adhere by the law to get hold of the same data.
That said, employees should do their due diligence and restrict using the Slack for official purposes. I mean, what it is the need to banter on a workplace collaborative tool while you can do so via many other instant messaging tools. Meanwhile, Slack should ensure that they are literally not giving away employees privacy for the highest bidder. Perhaps a stringent framework for obtaining the data should do wonders.