Apple has made a habit out of releasing smartphones with problems, and the latest iPhone is no exception. Right after the mapping service was found to be half-baked in iOS 6 and sometimes even unusable, users report that the Lightning dock connectors introduced by the iPhone 5 can cause serious headaches. More and more users have acknowledged that due to a design issue, the Lightning connector is too large for the casual USB port, and once plugged inside the wall wart, it can only be removed with serious effort.
Apple’s Lightning standard is buggy
First and foremost, Apple’s Lightning connector is a standard type A USB which was introduced to replace the classical 30-pin dock used by past generations. The Cupertino based company stated that this new connector was designed to improve the transfer speeds, decrease the size of the ports and also help with power consumption. And as a bonus, it has supplied adaptors for a special price.
Although thought as innovating, it seems that Lightning should have been designed a bit smaller, as plenty users report problems with it. The majority of complains received on Apple’s official discussion thread claim that once connected, the cable can only be removed using brute force and sometimes the white sleeve covering the metal will be ripped in the process.
The cause seems to be two small rectangles cut into one side of the USB port, which may be a little deeper than in other models. To avoid complications produced by the extra space, users can apply downward pressure to angle the USB plug a bit, while withdrawing the connector from the wall outlet. Here’s what one angry user had to say about this issue:
LIGHTNING ADAPTER has fused to the USB port that is factory installed in my car. It will not release from the port and the port is no longer working as a result of my efforts to retrieve the USB cord. I have been an iPhone owner since the first release in 2007.
Other iPhone 5 problems
Sadly, the Lightning glitch is not the only problem of the iPhone 5. The newly launched Apple Maps is a mess, mislabeling cities, failing to locate addresses and rendering maps and sometimes rendering maps just like in a two-year old. Moreover, the battery life is a bit sub-par for some, it leaks light, Siri has started to confuse cities of the same name but from different states and plenty others.
Apple has such a lengthy history of releasing half-finished devices that I often wonder if they were tested at all. Back when the iPhone 4 was released, the antennagate bug caused havoc and the media fed on every upset customer, hurting Apple’s revenue with every word written. Will they ever learn?