Just as the world seems to be getting over the thought that PC makers are either oblivious to security threats or really don’t care about it, Acer’s database has been hacked and the theft includes full payment card details and the personal records. Well, this definitely has something to do with Acer not being able to secure its database adequately and also the fact that PC makers are cramming up Potentially Unwanted Programs onto their PC’s, remember the Lenovo Superfish debacle?
The leak came to light after a year and it is now that Acer is sending out PDF to users warning them about the data compromise which is expected to have happened between May 12 and April 28 2016. The company however didn’t reveal the number of customers affected by the data theft and instead tried to comfort the customers by citing the fact that no passwords or social security numbers of the victims were stolen.
Acer VP Customer Service, Mark Groveunder quoted as follows “We took immediate steps to remediate this security issue upon identifying it, and we are being assisted by outside cybersecurity experts,” he further added that “We have reported this issue to our credit card payment processor. We have also contacted and offered full cooperation to federal law enforcement.”
The PC Maker is encouraging the customers to file a report with the police claiming that the card numbers are being used by fraudulent means. Acer didn’t divulge whether it would be providing protection services for the inflicted but it seems that the company has already put a lid to the vulnerability. It is still intriguing as to why Acer had stored the three digit cc pin number when it has been established that doing so just makes it much more easier for hacker to put the details into use.
Thankfully, Acer told Register that the EMEA store was not affected by the attack. This incident is yet another tell-tale sign that reminds us to follow basic precautions while transacting online. I for some reasons never store my credit card details in any of the online sites used for my purchases, of course except for a few like Netflix which follow a monthly billing pattern. On a related note it is also better to steer away from OEM software that come along with the Laptop and use it minimally.