I have (and most probably, you too) been using Truecaller for ages now. It is one of the few apps I install as soon as I setup a new phone. The Swedish startup has managed to revolutionize one of the most integral aspects of our digital life, something which companies like Google and Apple have overlooked in their mobile operating systems.
However, I hardly ever launch the Truecaller app manually, mostly because it only had a single prominent feature – recognize unknown incoming calls and it does so flawlessly by popping up an alert every time. Although I have always thought Truecaller could be so much more than just a caller ID, and after all these years, you expect an app to be substantially annexed than it used to be years ago. Sure, the company released a slew of new updates including SMS but their cluttered interfaces and standalone titles never let me replace them with the native phone and SMS apps.
Enters, Truecaller 8
But Truecaller is changing that, starting from the eighth update of its smartphone app – the Truecaller 8. It’s whiter (there’s a dark theme too!), less blue-er, significantly faster, much less annoying, and more importantly, merges its SMS platform right into the main app.
There are no “hey, look, we have this feature too” pop-ups constantly being thrown at your face anymore
The primary cornerstone of the new Truecaller app is that it brings spam filters for both calls and SMS on one platform. It’s also not painfully complicated to understand and opts for a relatively more straightforward approach this time. Launch the application and you will be greeted with a familiar keyboard to search and a list of your recent calls. There’s an SMS tab on the left, an option if you’d like to switch the SIM, a search bar on the top if you want to browse Truecaller’s database which accommodates over a Billion numbers, and a tab housing all of your contacts. On the top, you’ll also find a row of your most-contacted people and swiping right from the left edge reveals a menu consisting options such as Payments, Recharge, Notifications and others. There’s even an undo option for SMS!
One App to Rule Them All
Tapping on an individual contact will lead to a quite detailed profile where you can send money through UPI, browse their social profiles if available, video call through Duo and other essential options. This, though, has been around for awhile but direct integrations for digital payments and Duo are definitely the changes worth talking about.
For an application which deals with phone numbers, these additions feel quite obvious and a bit delayed too at this point.
Moreover, Truecaller is also now gradually sneaking in the feature phone sector, and recently, in partnership with India’s largest carrier, announced that they will be adding spam protection to basic phones out-of-the-box. Users will be able to see a flash card whenever an unknown person calls.
Truecaller is, after all these years, on the right track which is heading to a unified platform capable of handling SMS, calls, UPI and video chats as well on any sort of phone out there. But the eight-year-old company will surely need a better strategy to make these updates more apparent and known to users who still believe Truecaller is nothing more than a caller ID that lives in their phone’s notification area.